California: AT&T Fined For Not Meeting PUC Standards
The California Public Utilities Commission Thursday ordered AT&T Inc. California to pay a $900,000 penalty for failing to meet a PUC-established out-of-service standard in 2006 to repair and restore customers' services after a first time outage.More here.
In 2000, PUC adopted standards for the time it takes the phone company to repair and restore a customer's services after an outage.
The standards are 29.3 hours for an initial outage and 39.4 hours for a repeat outage within 30 days after the initial outage, according to PUC.
In 2006, AT&T met the standard for repeat outages but fell short in three months of meeting the initial outage standard, PUC officials said.
posted by Fergie @ 11/04/2007 01:59:00 PM
0 Comments:
Post a Comment
<< Home