Salesforce.com Suffers Outage
Chris Preimesberger writes on eWeek:
One of Salesforce.com's key North American CRM servers, NA5, was up and down for most of the business day Feb. 11 following a software upgrade, a Salesforce customer who asked to remain anonymous told eWEEK.More here.
The unstable server caused some havoc in an unspecified number of customers' accounts, the customer said.
The software upgrade was installed over the weekend, but at 8:22 a.m. Pacific time, the company's internal server information Web page said, "NA5 Service Degradation: The technology operations team has been made aware of intermittent service disruptions to NA5. Please check back for further updates."
Salesforce.com, based in San Francisco, subsequently reported similar "service degradations" at 9:26 a.m., 10:19 a.m., 11:23 p.m. and 12:20 p.m. before announcing at 2:04 p.m. that "the Salesforce.com Technology team has restored the service issue with NA5 at 22:11 UTC. We apologize for any inconvenience this may have caused you."
posted by Fergie @ 2/11/2008 05:41:00 PM
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