Verizon Message Service FUBAR
Andrea Chang writes in The Los Angeles Times:
Couldn't get to your voice mail at home or work Wednesday or Thursday -- or leave a message on some phones?More here.
Neither could any other California customers with voice mail on their Verizon Communications Inc. land lines.
A database error in a central server in Ontario froze the software for all 740,000 land-line customers subscribing to Verizon's voice mail early Wednesday, and the state's second-largest telephone company couldn't say late Thursday when the problem would be fixed.
"Unfortunately, it's a huge file and it's taking a long time," said Verizon spokesman Jonathan Davies. "All our resources are deployed, and we'll have it back up as soon as possible."
Most of Verizon's 3 million land-line customers are in Southern California's affluent beach communities and the Inland Empire. The outage did not affect Verizon Wireless customers.
posted by Fergie @ 2/07/2008 11:12:00 PM
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