Monday, March 31, 2008

Advanced Auto Parts Notifies Customers of Network Breach

Brian Prince writes on eWeek:

Advance Auto Parts, a leading auto parts retailer, has begun sending letters to customers impacted by a data breach that may have exposed financial information of up to 56,000 people.

The retailer reported Monday that a "network intrusion" had exposed financial information and was the subject of a criminal investigation. Fourteen of the retailer's stores, including locations in Georgia, Ohio, Louisiana, Tennessee, Mississippi, Indiana, Virginia and New York, are believed to have been affected.

Advance Auto Parts did not specify how customer financial information had been revealed or how access had been gained to its network. In response to the incident, the company notified its credit, debit and check processors.

Customers of the 14 locations listed in an advisory who do not receive a letter can call a toll-free-number provided by the company to find out if they were affected, according to the company.

More here.

1 Comments:

At Wed Sep 10, 02:19:00 PM PDT, Anonymous Anonymous said...

Advance says it has notified its credit, debit and check processors. As a precautionary measure, the company has also started sending letters directly to the impacted customers whom it has been able to identify. Customers who purchased products in the 14 stores and who do not receive a letter can call a toll-free number to determine if they have been impacted.

Advance is also working with the appropriate law enforcement officials who are conducting a criminal investigation. The company believes that the incident has been contained. However, the company is continuing to investigate and has partnered with a leading global third party security expert to assist in the investigation. In addition, Advance continually partners with leading experts to enhance the security of information technology systems.

"Safeguarding our customers' confidential financial information is extremely important to Advance Auto Parts, and we take this responsibility very seriously," says Darren Jackson, president and CEO

 

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