Monday, May 02, 2005

Michigan Takes Action Against Vonage On Emergency 911

Preston Gralla writes today over on Networking Pipeline that:

The Michigan Attorney General has notified Vonage that it will take legal action against the VoIP provider for allegedly misleading consumers about Vonage's emergency 911 services. The Attorney General claims that Vonage customers in Michigan may not have access to traditional 911 emergency services, even though the firm implies that they will.

In a Notice of Intended Action (NIA) sent to Vonage last week, Michigan Attorney General Mike Cox claimed that the company has failed to make clear to customers that they will not have access to 911 services, and that 911 calls may not be answered outside of normal business hours.

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