Wells Fargo's ATM, Other Glitches Larger Than First Reported
Victoria Colliver, Sabine Muscat, and other San Francisco Chronicle Staff Writers:
Wells Fargo & Co. said Tuesday that it fixed a computer problem that impacted its services Sunday afternoon, but problems affecting ATMs, online banking and other functions appeared to have lasted longer than the two hours initially reported by the bank.More here.
"The system problem has been addressed and we are fully operational," said Wells Fargo spokesman Chris Hammond.
The bank admitted, however, that while Internet banking services were restored Sunday, minor hiccups continued to be reported Monday.
"Most transactions could occur at our 800 Bay Area ATMs yesterday," Hammond said Tuesday.
According to the bank, it took longer to fix problems occurring at non-Wells Fargo ATMs. And while withdrawals were working at the company's own machines Tuesday, some customers early in the day saw no balance information on the screen or Friday's balance, according to Hammond.
posted by Fergie @ 8/21/2007 08:34:00 PM
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