Fergie's Tech Blog

Verizon Overbills 11,000 Customers

Arshad Mohammed writes in The Washington Post:

Verizon Communications Inc. said yesterday [18 July 2006] that it overbilled about 11,000 customers in the Washington region and West Virginia by $200 to several thousand dollars each because of a software error.

The nation's second-largest phone company said it discovered the mistake on June 26, fixed the computer program on June 29, and would correct the errors in most customers' next bills.

posted by Fergie @ 7/18/2006 10:08:00 PM